FAQ

Review of Council Tax single person discounts

 Why have I been sent this letter?

We are reviewing the Council Tax Single Person Discounts and need you to declare if you are still entitled to this discount

How do I provide my declaration?

You can confirm your current details by clicking on the Single Person's Discount Review link below. To access your form you will need to enter your unique PIN number. You can fing this PIN number on the letter we have sent you.

Single Person Discount Review Form

I have already informed the Council of a change in circumstances. Do I need to complete the form?

Yes, you will still need to complete your declaration.

What happens if I don't reply to the review letter?

If you do not reply we will conduct further checks and your discount may be withdrawn.

What happens if the form is returned after the deadline given?

A reminder will be issued to customers who fail to respond to the initial letter by the due date. If following the reminder a response is still not recieved we will conduct further checks and your discount may be withdrawn.

What should I do if someone is using my address for correspondence only?

You should complete the review and provide this information to us so we can verify the information.

A friend stays with me 3 or 4 nights a week, does this mean that I am no longer eligible?

If your friend has their main residence at another property then you should still qualify for Single Person Discount however, if your address is their main or only residence then you no longer qualify.

You should complete the review and provide this information to us so we can verify the informaiton. 

Is this Review a one off?

This is not a one off exercise, we will be carrying this out on an annual basis. 

What should I do if my circumstances are not covered in the examples above?

If you are still unsure how to complete the form, or your circumstances are not covered please fill out the online form here, select the fourth option ‘Other (My circumstances are not covered by the categories above’ and write an explanation of your current situation.or you can call on 0151 676 2327